Support
Arbiter Electrotech strives to provide the finest quality of products and services to its users and clients and is happy to provide different types of support to its users and clients. The provided support includes business query, warranty for supported Arbiter Electrotech products, technical support for Arbiter Electrotech products (where applicable) and repair service for Arbiter Electrotech products (where applicable). If you have any questions, please consult us. We will get back to you as soon as possible.
Technical Support
Arbiter Electrotech provides technical support to all its users/clients, regarding all Arbiter Electrotech products. The user/client has to provide a number of information to Arbiter Electrotech, in order to receive any technical support. The required information are tabulated in the “Technical Support Form”. The user/client needs to download the form, fill up the required fields and email us the form at support@arbiterelectro.com. After submission, Arbiter Electrotech will assign the user with a “Tech Support ID”. The ID will be sent via the user’s email. All communication between the user and Arbiter Electrotech will be via email.
Note that, Arbiter Electrotech reserves the right to reject the technical support request in case
- - the user/client provides false or incomplete information
- - the user/client made false claim
- - the user/client has made a non-technical query
- - the user/client is not a holder of any registered account of Arbiter Electrotech
Warranty Support
Arbiter Electrotech provides “limited warranty” for all its products unless otherwise stated. Any user or client of Arbiter Electrotech product can claim warranty if any Arbiter Electrotech product malfunctions due to any manufacturing defect unless otherwise stated. The warranty is valid for a specified amount of time. Any product, carrying any form of damage, imposed by the user of the said product, is not eligible for warranty claim. The user/client is requested to review the warranty policy before applying for warranty service. Arbiter Electrotech reserves the right to deny the warranty claim in case there is a breach in the warranty policy, by the user/client.
The user/client has to provide a number of information to Arbiter Electrotech, in order to claim for warranty. The required information are tabulated in the “Warranty Claim Form”. The user/client needs to download the form, fill up the required fields and email the form at support@arbiterelectro.com. Note that, Arbiter Electrotech reserves the right to reject the warranty claim if the user/client provides false or incomplete information.